{"id":1126,"date":"2025-07-20T23:25:18","date_gmt":"2025-07-20T15:25:18","guid":{"rendered":"https:\/\/raspberrypi.me\/shop\/?page_id=1126"},"modified":"2025-07-21T11:43:47","modified_gmt":"2025-07-21T03:43:47","slug":"shipping-information","status":"publish","type":"page","link":"https:\/\/raspberrypi.me\/shop\/shipping-information\/","title":{"rendered":"Shipping Information"},"content":{"rendered":"<p>We ship from Monday to Friday. Orders we send by <a href=\"http:\/\/www.ups.com\/\" target=\"_blank\" rel=\"noopener\">UPS<\/a>, <a href=\"https:\/\/www.dhl.com\/gb-en\/home.html\" target=\"_blank\" rel=\"noopener\">DHL<\/a>, <a href=\"https:\/\/htm.sf-express.com\/hk\/en\/\" target=\"_blank\" rel=\"noopener\">SF Express<\/a>, China Post and your local postal service if overseas\u00a0during checkout.<\/p>\n<p>Please verify your shipping details &#8211; including address, ZIP code, and phone number &#8211; before we process your order. Before completing payment, ensure the shipping address in your order matches exactly where you want your package delivered.<\/p>\n<p><a name=\"where-do-we-ship\"><\/a><\/p>\n<h4>Where do we ship?<\/h4>\n<p>As our business grows, we will continue to expand our shipping coverage to more countries and regions. Currently, we ship to the following destinations:<\/p>\n<p><strong>Asia-Pacific:<\/strong><br \/>\nMainland China, Hong Kong, Macau, Taiwan, Japan, South Korea, Philippines, Malaysia, Thailand, Singapore, Indonesia.<\/p>\n<p><strong>North America:<\/strong><br \/>\nUnited States, Canada.<\/p>\n<p><strong>Europe:<\/strong><br \/>\nIreland, Austria, Belgium, Denmark, Germany, France, Finland, Norway, Portugal, Sweden, Switzerland, Spain, Greece, Italy, United Kingdom, Russia.<\/p>\n<p><strong>Oceania:<\/strong><br \/>\nAustralia, New Zealand.<\/p>\n<h4>Working Days<\/h4>\n<p>Our customer support is available. Monday through Friday: 09:00AM to 6:00PM BJT; Saturday: 9:00AM to 5:00PM BJT; Sunday: Closed.<\/p>\n<h4>Duties &#038; Taxes<\/h4>\n<p>For international orders, all additional local taxes, duties, GST, tariffs and fees should be customers'(your) responsibilities. Resulting from the complexity of international shipping, we are not able to provide any estimate and quote of these amounts, so please contact local customs station with any problems or questions. If necessary, we will email you to confirm the details.<\/p>\n<h4>Order Processing Time<\/h4>\n<p>We typically process and ship orders within 3 business days after receiving your bank transfer payment.<\/p>\n<h4>Delivery Time<\/h4>\n<p>No doubt that we do our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding. For more details, please check shipping services descriptions below:<\/p>\n<p>E-packet and Post air mail service are available for the parcels weighing within 2KG only.<br \/>\nDHL usually takes about 5-9 working days. Better for Europe and Asia countries.<br \/>\nFedEx usually takes about 6-9 working days. Better for Europe and Asia countries.<br \/>\nUPS usually takes about 5-9 working days.<br \/>\nEMS usually takes about 7-18 working days which may be different from countries to countries. Better for Russia, South Korea, Japan and so on.<br \/>\nSF EXPRESS usually takes about 5-8 working days. Better for Hongkong, Macao and Taiwan.<br \/>\nE-packet usually takes about 10-18 working days or more, which is available for RU only.<br \/>\nPost air mail usually takes about 20-30 working days, but for most South America countries, it may take 30-60 working days.<\/p>\n<p>Note\uff1a<br \/>\n1. All timelines are calculated from the date of shipment (excluding order processing time).<\/p>\n<p>2. Delivery speeds may be affected by:<br \/>\n&#8211; Customs clearance procedures<br \/>\n&#8211; Local postal services<br \/>\n&#8211; Regional logistics conditions<br \/>\n&#8211; Seasonal demand fluctuations<br \/>\n&#8211; Local weather conditions, etc.<\/p>\n<p>3. For urgent orders, we recommend selecting premium express services. To track your package, please use the tracking number provided in your shipment confirmation email.<\/p>\n<p>Questions about delivery should be sent to us at raspberrypi.me@nxez.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We ship from Monday to Friday. Orders we send by UPS, DHL, SF Express, China Post and your local postal service if overseas\u00a0during checkout. Please verify your shipping details &#8211; including address, ZIP code, and phone number &#8211; before we process your order. Before completing payment, ensure the shipping address in your order matches exactly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1126","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/pages\/1126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/comments?post=1126"}],"version-history":[{"count":7,"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/pages\/1126\/revisions"}],"predecessor-version":[{"id":1134,"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/pages\/1126\/revisions\/1134"}],"wp:attachment":[{"href":"https:\/\/raspberrypi.me\/shop\/wp-json\/wp\/v2\/media?parent=1126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}